For a variety of reasons, it is important for a city to have a towing service at the ready at all times. Whether for accidents that happen on city streets, broken-down city vehicles, or vehicles that need to be impounded, a well-run city relies on a quality towing service. Before you choose the towing service for your city, though, it’s important to know what elements to look for. To ensure you make a wise decision, here are four elements cities need in a go-to towing service.
Speed
When a call goes out for a tow, it needs to be responded to quickly. After all, a city depends on efficiency. Therefore, anything that might inhibit that efficiency, including stalled or wrecked cars, needs to be taken care of promptly. A towing service should be able to respond within minutes instead of hours to prevent any safety hazards and to allow the city workers and first responders to move on with other tasks.
Capacity
Another important characteristic that a city’s towing service must have is a large capacity. If it’s a busy day for accidents and breakdowns, you don’t want to find out that the towing service the city has chosen can’t respond because all their units are busy. Try to choose a towing service that’s large enough to have a good-size fleet without being so large that you aren’t treated with personal service.
Coverage
Car crashes and broken-down vehicles don’t stop simply because the sun goes down. That’s why it’s vital that a city towing service offer 24/7 emergency towing for any unexpected roadside needs. Given the unique nature of city planning, it’s important that any of the equipment that the towing service has is available for use at any time of the day or night. Holidays should also be covered to prevent disruptions to holiday travel traffic.
Capability
A towing service that your city chooses should have the capability to take on any job, no matter how large. For example, if a tractor-trailer runs off the road, you need to have a towing service that can remove it to help quickly restore the normal traffic flow. You don’t want to choose a lesser towing service to try and save some money only to have to pay extra for another towing company to take on the biggest jobs.
Even if a towing company is capable and ready for action, it doesn’t mean that it is necessarily a trustworthy company. To help take care of the city’s budget, it’s important to read reviews of the company you’re considering to ensure that they’re worth hiring. This will set your city up for long-term savings and the assurance that help is just a phone call away.